Preventing Agent Burnout: A Manager’s  
PLANTRONICS – Leaders in headset to exhibit  
Egypt: The Great Sphinx of African BPO  
TESDA testing online training facility  
Lying to take leave? Tech may catch you  
Brad Cleveland – The Call Center Guru:
Tricom To Acquire Godrej Global Solutions
Salmat SalesForce has high hopes in first Asia
Syntel Breaks Into Top 20 Insurance Outsourcer
New service by Indian BPO  
Log on to small cities: Nasscom  
WNS Achieves PCI DSS 1.1 Certification  
Preventing Agent Burnout: A Manager’s  
PLANTRONICS – Leaders in headset to exhibit  
Egypt: The Great Sphinx of African BPO  
TESDA testing online training facility  
Lying to take leave? Tech may catch you  
Brad Cleveland – The Call Center Guru:  
Tricom To Acquire Godrej Global Solutions  
Salmat SalesForce has high hopes in first Asia  
Syntel Breaks Into Top 20 Insurance Outsourcer  
New service by Indian BPO  
Log on to small cities: Nasscom  
WNS Achieves PCI DSS 1.1 Certification  
Preventing Agent Burnout: A Manager’s  
PLANTRONICS – Leaders in headset to exhibit  
Egypt: The Great Sphinx of African BPO  
TESDA testing online training facility  
Lying to take leave? Tech may catch you  
Brad Cleveland – The Call Center Guru:  
Tricom To Acquire Godrej Global Solutions  
Salmat SalesForce has high hopes in first Asia  
Syntel Breaks Into Top 20 Insurance Outsourcer  
New service by Indian BPO  
Log on to small cities: Nasscom  
WNS Achieves PCI DSS 1.1 Certification  
Preventing Agent Burnout: A Manager’s  
PLANTRONICS – Leaders in headset to exhibit  
Egypt: The Great Sphinx of African BPO  
TESDA testing online training facility  
Lying to take leave? Tech may catch you  
Brad Cleveland – The Call Center Guru:  
Tricom To Acquire Godrej Global Solutions  
Salmat SalesForce has high hopes in first Asia  
Syntel Breaks Into Top 20 Insurance Outsourcer  
New service by Indian BPO  
Log on to small cities: Nasscom  
WNS Achieves PCI DSS 1.1 Certification  
Preventing Agent Burnout: A Manager’s  
PLANTRONICS – Leaders in headset to exhibit  
Egypt: The Great Sphinx of African BPO  
TESDA testing online training facility  
Lying to take leave? Tech may catch you  
Brad Cleveland – The Call Center Guru:  
Tricom To Acquire Godrej Global Solutions  
Salmat SalesForce has high hopes in first Asia  
Syntel Breaks Into Top 20 Insurance Outsourcer  
New service by Indian BPO  
Log on to small cities: Nasscom  
WNS Achieves PCI DSS 1.1 Certification