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"The event was interactive and applicable to the growth and development of our organization. Great networking opportunities!" |
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— Amy Latzer, COO, 211 LA County |
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"With all of the call center knowledge brought together at the ICMI Demo & Conference, I couldn’t help but come away with some great best practices." |
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— Michael Price, Business Analyst, CareSource |
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"Excellent industry review and possibilities to meet other contact service professionals and share best practices." |
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— Jonathan Furniss, Client Service Manager, Sykes |
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"Well worth the time spent––great information, knowledge share and energy!" |
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— Carolyn Kiel, Regional Director, Comcast |
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"Excellent forum of industry leading companies and people sharing knowledge" |
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— Ken Tubbs, VP, Travelers Insurance |
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"This is a place that every call center professional must attend. It is well worth the time!" |
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— Christi Monk, Sr. Contact Center Manager, The Loan Link Center |
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"This is a must for all call/contact center employees!" |
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— Jennifer Williams, Call Center Manager, ZCO.com |
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"Wonderful conference. Very informative, provided the ability to speak at length with the persons responsible for delivery and services." |
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— Rob Marshall, COO, 360CRM. |
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"This was my first ICMI conference and it was well worth the time. The quality of the sessions was excellent." |
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— Carol Kraft, Vice President, Select Account Blue Cross/Minnesota |
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"I should have joined ICMI and come to these conferences years ago!" |
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— Liz French, President, CSR Inc. |
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"Well worth the time and effort, this event pays for itself." |
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— Tim Samuelson, VP, Summit CU |
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"Being new to the industry, the networking opportunities were extremely valuable and the people I met were all very helpful and willing to share their knowledge." |
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— Kathleen Banco, VP New Business Development, Customer Service Review Co. |
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"Overall great experience! I will be back!" |
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— David Dun, President & CEO, Interra Networks Inc. |
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"This is my first conference. I've learned a lot of things that I can implement in my center." |
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— Diane Kempler, Supervisor, PSRS/Peers |
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"Being new to the industry, the networking opportunities were extremely valuable and the people I met were all very helpful and willing to share their knowledge." |
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— Kathleen Banco, VP New Business Development, Customer Service Review Co |
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"This is helpful for seasoned as well as new call center managers." |
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— Janet St. John, Director, Procurement Call Center, Catholic Health Initiatives |
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"Great learning experience and sharing of ideas." |
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— Azeem Maherali, Program Manager, CompuCredit |
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"A wealth of valuable information" |
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— Miranda Walz, National Sales Manager, RSI |
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"It's a fun learning experience." |
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— Larry Dunn, Director Customer Care, Red Box |
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"More people should attend this show." |
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— Jill Saunders, President, TelPro, Inc. |
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"Great show attended by individuals seriously interested in new products and services." |
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— Ron Selewach, CEO/Founder, HRMC, Inc. |
About Us
Testimonials - CCDC I Internationally