About CCDCI

This highly interactive CCDCI - 2008 is designed to explore some of the existing challenges which team managers and leaders are currently facing with regards to maximizing performance. The outcome of this full day is to provide tools, techniques and strategies for delegates to consistently maximize the performance of their colleagues and organization through even more effective management and leadership.

The (CCDCI) Mumbai a focused event for the Call Center industry is poised to create a Call Center Conferences that would combine technology, people, process, quality & strategy along with it focusing on managerial and human resource topics; this will ensure the attendance of key functions within the industry and specifically the senior management – those with the most buying power.

The exhibition and conference is a platform to cover all key aspects of Call Center function, therefore the objective is to target all key players within the Service Provider, End Customers, Infrastructure Provider, Call Center Software Companies, Equipment Suppliers, Quality Consultants, HR Consultants, Fund Managers, Government Agencies and International Buyers.

The Multi Track sessions at the conference keeps in mind the distinct needs of the individual areas of the Call Center operations and delivery management therefore line managers, middle level managers, functional heads and business heads will get valued information to their individual process and delivery requirements.

About CMP
CMP.EVERYTHING TECHNOLOGY.

CMP is a media and marketing solutions company serving the technology industry. With the leading online, event and print brands in all technology market categories, and with services and tools that reach beyond traditional advertising, CMP shapes and influences the technology industry worldwide. CMP publishes highly respected media brands such as TechWeb, InformationWeek, ChannelWeb, CRN, EE Times and TechOnline; produces major industry events such as Interop, Web 2.0 Expo, XChange, Game Developers Conference and the Embedded Systems Conferences; and provides business information and marketing services such as the International Customer Management Institute, Semiconductor Insights and Second Life consulting for technology marketers.
CMP powers the technology market: providing reliable information, anticipating challenges and leading change. Our media platforms create and maintain relationships of trust with technology professionals. With the leading online, print and event brands in all segments, and with services and tools that reach beyond traditional advertising, we'll help you find your customers and keep them engaged. If you sell technology, talk to CMP. We identify and activate technology markets worldwide.

About United Business Media

United Business Media Plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewellery traders, from farmers to pharmacists around the world. Our 5,000 staff in more than 30 countries are organised into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently.